At Thames Wide Group, we are committed to protecting the privacy and security of our clients, drivers, and website visitors. This Privacy Policy explains how we collect, use, and safeguard personal information in compliance with UK data protection laws, including the UK GDPR and Data Protection Act 2018.
We may collect the following personal information:
Contact Details: Name, email address, phone number, and postal address.
Driver Information: Driving licence, CPC certification, DBS checks, right-to-work documents, medical and safety records.
Business Information: Company name, fleet details, and operational requirements for transport operators.
Website Usage Data: IP address, browser type, pages visited, and other analytics information.
We use personal information to:
Provide and manage driver staffing services across the UK and Europe.
Verify driver qualifications, licences, and right-to-work documentation.
Communicate with clients, drivers, and website users regarding services, assignments, or enquiries.
Comply with legal and regulatory requirements, including safety and compliance checks.
Improve our services, website functionality, and user experience.
Thames Wide Group does not sell or rent personal information. We may share data with:
Transport Operators: Relevant details for driver placement and operational requirements.
Regulatory Authorities: When required by law or for compliance purposes.
Service Providers: Trusted partners who assist with IT, payroll, recruitment, and compliance operations, under strict confidentiality agreements.
We retain personal information only for as long as necessary to fulfil our services, comply with legal obligations, or resolve disputes. Records may be retained for auditing, regulatory, and operational purposes.
Under UK GDPR, you have the right to:
Access the personal information we hold about you.
Request correction of inaccurate or incomplete data.
Request erasure of your personal data in certain circumstances.
Object to processing of your personal data.
Request restriction of processing or data portability.
To exercise any of these rights, please contact us at info@thameswidegroup.co.uk.
We implement appropriate technical and organisational measures to protect personal information from unauthorised access, loss, or misuse. This includes secure storage, restricted access, and ongoing monitoring of data processing practices.
Our website may use cookies and similar technologies to enhance user experience and analyse website traffic. You can manage cookie preferences through your browser settings.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The latest version will always be available on our website.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact:
Thames Wide Group
6 Homer Street, Marylebone, London, W1H 4NT
190 Church Road, Harlesden, London
+44 207 205 2509
info@thameswidegroup.co.uk